| Sl.No. | Feedback about | Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree |
|
1
| The service I applied for was easy to find on the portal. | 90 | 0 | 0 | 2 | 5 |
|
2
| The information provided about the service was clear and sufficient. | 90 | 0 | 1 | 1 | 5 |
|
3
| The application process was simple and user-friendly. | 90 | 0 | 0 | 2 | 4 |
|
4
| The required documentation for the service was clearly outlined. | 90 | 0 | 1 | 1 | 4 |
|
5
| The time taken for service approval was reasonable. | 90 | 1 | 0 | 1 | 4 |
|
6
| I received timely updates on the status of my application. | 90 | 0 | 0 | 2 | 4 |
|
7
| Customer support/helpdesk assistance was prompt and helpful. | 90 | 1 | 0 | 1 | 4 |
|
8
| The service was processed efficiently without unnecessary delays. | 90 | 0 | 0 | 1 | 5 |
|
9
| The grievance redressal mechanism was effective in resolving my concerns. | 90 | 1 | 0 | 1 | 4 |
|
10
| Overall, I am satisfied with the service provided through Invest Meghalaya Portal. | 90 | 0 | 0 | 1 | 5 |
|
11
| The Invest Meghalaya Portal is easy to navigate and use. | 90 | 0 | 2 | 0 | 4 |
|
12
| The design and layout of the portal are visually appealing and intuitive. | 90 | 0 | 1 | 0 | 5 |
|
13
| The portal loads quickly and functions smoothly. | 90 | 0 | 1 | 1 | 4 |
|
14
| The information available on the portal is accurate and up-to-date. | 90 | 1 | 1 | 1 | 3 |
|
15
| The portal provides all necessary resources and guidelines for investors. | 90 | 1 | 1 | 1 | 3 |
|
16
| The search function helps in finding relevant information easily. | 90 | 0 | 0 | 1 | 5 |
|
17
| The online payment and transaction system (if applicable) is secure and reliable. | 90 | 0 | 1 | 1 | 4 |
|
18
| The portal is accessible on both desktop and mobile devices without issues. | 90 | 1 | 1 | 1 | 3 |
|
19
| I feel that the portal enhances the ease of doing business in Meghalaya. | 90 | 0 | 0 | 1 | 4 |
|
20
| Overall, I am satisfied with my experience using the Invest Meghalaya Portal. | 90 | 0 | 1 | 0 | 5 |
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